3 Simple steps.
1)Discover Trade-In Value: Find your device on the site and let us know what condition it's in to get an initial offer. Complete the checkout form to start the order and we'll keep the process going.
2)Ship with to Confidence: Ready to trade in your phone or device? We'll send you the shipping materials and a prepaid label at no cost to make the process super easy.
3)Receive your payment: After your device is received, we'll evaluate to confirm if the condition you provided when we made the initial offer. We'll keep in touch along the way. When you checkout, you'll have the option to choose how to receive payment. (terms and conditions apply).
It's very important that you take time to correctly determine the condition of the device. Selecting the correct condition mean you'll get paid in a timely manner. Here's the criteria you can use to determine your device's condition.
Grade A Like New / Mint condition
Grade B OEM, no cracks, light use, fully functional
Grade C Cracked Glass/ Good LCD
Grade D Bad LCD, touch issues, must be fully functional phone just needs new screen. We can test with another screen. Aftermarket also =bad LCD
DOA No Power sings of life. Cracked, bad LCD, Water damaged, mixed issues. Bend frame, missing parts may be subject to lower price.
Please send your device(s) within 10 days of your online order. Orders over 10 days will Expire.
We can only guarantee price if the device is shipped within 4 days of the label being generated.
Expired order will need to be resubmitted
Simply login to My Account in the top corner and Add New Order.
there is no need to re-input your details.
Simply click on My Account at the top tool bar of our website and log in to view your status.
We have dedicated staff that work on updating our product range.
We are sorry to say that if it is not on our list we cannot offer money for your device at this time.